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personal & professional: introducing lister horsfall jewellers

16th March 2017 | Rachel Parry

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LH Watch Detail 01

This morning we’re delighted to be introducing a brand new Brides Up North Sponsor to the blog, the wonderful Lister Horsfall jewellers.

Established more than 100 years ago in the Yorkshire town of Halifax, the firm has expanded over the years, opening a second store in Ilkley, though its ethos of providing a personal and professional service remains at the very heart of all it does.

Looking after the most significant reminders of a wedding day, the Lister Horsfall team are experts in engagement and wedding rings and have recently opened a special suite at their Halifax store which dedicated to helping couples select those all-important bands.

We’ll now hand over the blog to the team so they can tell us more about their impressive jewellery range and second-to-none customer service.

Fope showroom image

Can you give us a little background on Lister Horsfall?

lister horsfall say: The jewellers originated in the small market town Halifax in 1902, and was set up by Lister Horsfall. Nick Horsfall, the current Managing Director, is fourth generation of the family, and great grandson of Lister Horsfall himself. The company grew in the 1970s when we opened a second store in Ilkley, which has taken pride of place at 1 Brook Street ever since.

Can you give us an overview of the jewellery stocked at the Lister Horsfall showrooms?

We have some of the best quality diamonds and precious stones in the North of England and a fine collection of quality Swiss watches. Jewellery brands include Brown & Newirth, FOPE, Messika, CARAT, Furrer Jacot, Ponte Vecchio, Verifine and Astley Clarke. We also have watches by Rolex, Omega, Tudor, Breitling, Tag Heuer, Longines, Tissot, Anonimo, Certina.

Lister Horsfall (8)

You’ve just opened a new engagement and bridal suite at your Halifax showroom. Tell us a little bit about it…

We opened the new engagement and wedding ring suite at the end of 2016 as we want to give our customers a high-end experience in luxury surroundings. The suite even includes a bar with complimentary drinks and refreshments. A personal and professional service is at the very ethos of our brand.

Can you tell us more about the styles and brands of wedding and engagement rings that Lister Horsfall stocks?

We have many styles of ring from different quality brands and suppliers. All diamonds are certificated and we offer a range of D-G diamond (colour) and IF – SI2 (clarity).

New showroom bar

How can your team assist those searching for the perfect engagement ring and what advice would they offer when shopping for such an important piece of jewellery?

We have a dedicated team of 15 staff all trained and qualified to deal with requests and suggestions put to them by our customers. It’s a very important decision and one that we take very seriously when assisting customers with the choice of ring. We do not push the customer into making a decision but the vast selection that we have access to means that this choice is made easier. We also have a qualified and experienced in house jeweller so we can design and make bespoke pieces.

Similarly, how can your team assist couples in picking their wedding rings and what can customers expect from their experience at Lister Horsfall?

As above, couples can expect warm and friendly welcome with a high level of customer service. We listen to the customer and guide them with making their decision.

Lister Horsfall (4)

Are there any styles or wedding rings proving particularly popular with couples at the moment?

We are currently finding that ladies are choosing a more diamond set style of wedding ring.

What is the feedback like from those who purchase engagement and wedding rings from Lister Horsfall?

We have a lot positive feedback from our customers, who we ask to go online and share their experience on social media. One recent review read:

“My husband purchased my engagement ring from Lister Horsfall and I absolutely love it. He was very impressed with the quality (as I am) and the level of service was excellent. We have since purchased an eternity ring and bracelet of which all are stunning. A very enjoyable experience dealing with the staff. They went above and beyond and made us feel like valued customers. We have recommended Lister Horsfall to friends who have also made purchases and have been very impressed. We will always use this store.”

Lister Horsfall (3)

Any other exciting news to share?

We are collaborating with local businesses in the community and hosting an intimate wedding fair at our Halifax store on 2nd April 2017. We will be showcasing our new showroom and of course the engagement rings and wedding bands.

Other businesses represented will include, bridal hair and makeup, bridal wear, photography, venues, and much much more. The event provides an exciting opportunity for couples getting married to come and see what we have to offer from our products and services.

How can readers get in touch with Lister Horsfall and find out more about its jewellery collections? 

By visiting our website at www.listerhorsfall.co.uk, emailing info@listerhorsfall.co.uk or phoning 01422 355304 (Halifax), 01943 601406 (Ilkley).

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